Communication APIs that Connect, Engage, and Convert

An image showing how you can access business messaging services via the Esendex messaging platform and 3 of the main types of messages you can send via it (SMS, WhatsApp and RCS)

Trusted by 46,000 customers to deliver world class mobile messaging
with our communication APIs and software

Fueling Growth with Better Communication API Messaging

As a frontrunner in the SMS space, we’ve never stood still and continue to develop solutions that support our customers to send more than 5 billion messages a year. Click on the sections below to explore how our mobile messaging services can help you send smarter notifications, offer more collaborative support, create conversational marketing campaigns and deliver frictionless commerce.

An example of a messaging service Esendex can provide is an order dispatch notification that you can send via a mobile messaging channel.

With an SMS delivery speed of five seconds and messages typically opened within 90 seconds, you can send important information, prompts, and reminders that won’t be ignored.

Take notifications to the next level using rich media such as images and videos, and meet your customers where they already are.

One of Esendex's messaging services is the ability to build chatbots so you can have conversations via a mobile messaging channel. This one showcases WhatsApp.

From automated messages and chatbots with the option to escalate to a live agent, help customers to get answers to their questions as quickly and efficiently as possible.

No more queues, tickets and frustrated staff and customers; just smart support that will make your organisation stand out from the crowd.

Via a messaging service provider, you can send marketing notifications via a mobile messaging channel.

Get your marketing messages straight into your customers’ hands, using offers and alerts to drive action.

Take your campaigns to the next level and create compelling experiences that drive conversion using two-way chat, rich media, personalisation and more.

A business messaging service example of a bill reminder that you can send via a mobile messaging channel. This one shows off the rich functionalities you can access, such as buttons, if you use RCS or WhatsApp.

Add value and simplify the buying process using mobile commerce. Collect payments, provide conversational customer support at checkout or send simple sales and product preview alerts, all whilst delivering a superior customer experience.

Esendex: The global leader in conversational business communication APIs and Software

20+ years of experience

With decades of industry experience working with businesses of all sizes, we’ve got you covered. Use our quick-start platform or developer-loved APIs, or if you need something unique we can work with you to create a solution tailored to your business needs.

Industry-leading support

We’re dedicated to helping our customers transform their business communications and meet their goals. Plus, we’re a global provider that provides 24/7 local support, so you’ll always speak to a real person in your country.

An expert partner you can rely on

From global resilient routing and regulatory compliance to in-country expertise, our customers partner with us for our person-to-person support, whether that’s for our strategic, technical, or channel expertise – or all three.

One-on-one with everyone

Our direct connections to all major networks ensure you can reach anyone on the planet in seconds – via the most secure, compliant, and highest-quality routes available.

Flexible, scalable options

Choose an option that suits you, whether that’s our quick-start platform, our best-in-class API or seamless integration options. Enabling business messaging is quick and easy with Esendex.

Solutions designed for you

If you have particular business objectives that a turnkey solution cannot meet, our Professional Services team will translate your brief into reality.

“We’re really pleased with how the partnership with Esendex is going. The pricing model is good and all of our other key requirements have been met”

TONY COLE – GLOBAL COLLECTIONS MANAGER, LIBERIS

Let’s start sending, together.