IVR Phone System
Easily route mass calls in the right direction based on your customer’s needs while reducing operating costs with our robust IVR phone system.
- Simple to Integrate
- Lowest Pricing IVR API
- Trusted & Reliable IVR System

IVR Phone System Features
Build a scalable telephone IVR system into your website, mobile or desktop application, software, and platform with our affordable IVR phone API. CDYNE's voice IVR comes with powerful features that will enhance your audience's experience to its fullest potential.
All FeaturesCaller Assistance
Our IVR telephony service enables you to filter mass calls seamlessly without running into any issues.
Informational Help
Provide your customers with detailed information about your business, company hours, and more.
Self Service
With an IVRS system, incoming callers can get the help they need without speaking to your staff.
Number I.D
Allow your customers to identify whom you are when calling into your IVRS phone system.
Multi-Languages
Don’t let language be a barrier! Our IVR API comes in multiple languages to assist your customers.
Text-To-Speech
Transform text to voice messages in multiple voices and languages and send it to your customers.
Data & Analytics
Send detailed reports of voice calls back to your database or PostBack URL or analyzing.
Workflow Automation
Create dynamic, automatic workflows that effectively route customers to the correct department.
Post Pay Billing
Get our interactive voice response IVR system at an affordable pay-per-transaction rate.
Why IVR Phone System Services?
We're an IVR API company that genuinely cares about the success of your business.
Scalable IVR Features
Our IVR API features enable businesses small and large to scale their inbound calls like never before.
Programmable IVR API
Unlike other IVR APIs, CDYNE's can easily integrate into your company and create custom experiences customers will enjoy.
Effective IVRS Call System
Our IVR call service provides fast, efficient, and secure inbound calling routes with all the bells and whistles you need to engage users every time.
Complete IVR Phone System
Whether you’re redirecting calls to the correct department or capturing important inbound caller information to optimize your companies’ workflows – We have everything you need to deliver the best experience to your users.
- Tier 1 IVR API Network
- 99.99% Guaranteed Uptime SLA
- 190+ Accessible Countries
Simple IVR API Documentation
Our IVR API documentation is easy to understand and implement into all of your applications. You can easily connect to our telephony IVR API using any programming language.
Create Your Apps Faster
- Free Technical Customer Support
- Uncomplicated API References
- Code in Multiple Programming Languages
What Is Interactive Voice Response System (IVR)?
Interactive voice response (IVR) allows people calling into a phone number to interact with a telephony system by pressing numbers that transmit DTMF tones. IVR systems also say words and execute responses based on what numbers the caller presses. Overall, IVRs are everyday phone menus we use every day when calling companies and organizations.
Learn MoreWhen to Use Interactive Voice Response
The primary use case for IVR systems is for companies that would like to automate their inbound and outbound calls by routing them to the correct department and agent. Besides that, there is no actual other use for this type of software.
IVR Systems are Perfect for:
- Automating Customer Support
- Collecting Customer Information
- Customizing Caller Experience
Common IVR Use Cases
You can use IVR phone systems in so many ways to communicate with your customers and staff effectively. Here are a few ideas you could implement into your business to increase sales, improve customer engagement, and lead generation.
Customer Surveys
Get immediate feedback from customers to improve your products and services.
Fraud Alerts
Quickly notify your customers of fraudulent activity on their account affordably.
Appointment Reminders
Ask your customers for information like phone numbers to confirm appointments.
Customer Service
Improve customer call experiences by seamlessly directing calls to the correct department.
Lead Routing
Improve your sales operations and lead conversions by optimizing your workflows.
IVR Phone System Benefits
There are many great benefits to our interactive voice response API.
Automate Customer Support
Simplify your company’s incoming calls for customer support, and save time and money by allowing CDYNE’s interactive voice response API to route callers to the correct department/agent automatically, so you don’t have to manually.
Handle Large Call Volumes
Whether your company is large or small, our phone IVR API can handle large volumes of incoming callers—unlike other IVR phone systems. You can trust CDYNE’s IVR to always take care of business for you.
Gather Customer Information
Rather than allowing customer support to waste precious time asking the customer questions, use the CDYNE’s API interactive voice response feature to collect their data before speaking with a representative.
Boost Company Image
Presenting your business as a professional establishment is always important whenever you’re dealing with customers or prospects. Please take advantage of our IVR system and connect differently with your audience.
More IVR Phone System Benefits
Automates & Customizes the Customer Support Experience
Routes Customers to the Right Department/Representative
Boosts the Companies Professional Image/Brand
Capable of Handling Large Amounts of Call Volume
Use Unique Pre-Recorded IVR Messages Customers will Hear
Gathers Important Information About Incoming Callers
Components of an IVR System
An IVR system contains telephony equipment, multiple software applications, a referential database, and any supporting infrastructure.
Telephony Equipment
Telephony is a phone technology that can electronically transmit voice and other information between two parties in distant locations using a telephone/mobile device that carries a speaker/transmitter and a receiver.
Referential Database
Referential databases are databases that follow a relational concept that says each table in the database must have relationships that are always consistent. Overall, this means that foreign key fields must agree with the primary keys referenced by the initial foreign key.
Supporting Infrastructure
Regarding IVR systems, supporting infrastructure is a collection of hardware, networks, data centers, software, and facilities used to develop, test, and monitor the IVR system technology.
Quality Customer Support
Most IVR phone system companies don't have active online support channels customers can speak to when they need it the most, and we understand. That's why we have 24/7, around-the-clock emergency support for our IVR phone system service.
Expect fast response times, fast troubleshooting, and easy-to-read IVR API documentation that will never leave you waiting for answers. Contact us via live chat, phone, or email about our IVR API today.
IVR Phone System FAQ
Get all of your IVR API questions answered here.
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