What are SMS Long Codes?
An SMS long code is a standard 10-digit phone number that can send and receive SMS and MMS messages between two or more individuals. They can even send voice calls. These 10-digit long codes also known as "commercial long codes" are designed for person-to-person communication and are a good fit for organizations that require a local phone number.
When to Use SMS Long Codes
SMS long codes can only send up to 1 text message per second, therefore they should only be used for low volume, person-to-person communication. If you’d like to send mass texts to a large audience in a short period of time, an SMS short code would be the right fit for you.
The 3 Different Types of SMS Long Codes
P2P (person-to-person) long codes are 10-digit phone numbers that people and businesses use every single day to send text messages to their families, friends, and customers to have one-to-one conversations.
A2P (application-to-person) long codes are 10-digit phone numbers that have the ability to send high volume text messages. A2P long codes are also allowed to send messages containing promotional content. Overall, they have the same characteristics of a dedicated short code but are extremely less expensive.
More SMS Long Code Benefits
SMS long codes are extremely less expensive than their counterpart short codes when it comes to pricing, making them the optimal choice for companies large and small looking for SMS services.
SMS long codes are perfect for targeted one-on-one communication, and because you have the option to choose your own area code each message sent will give recipients a personal experience.
SMS long codes can send and receive text messages on an international level. So, it doesn’t matter if your customers span multiple countries, you can still send them personalized messages. Our Coverage.
SMS and MMS for Long Code Texts
As we all know, MMS (multimedia messaging services) can make a difference when connecting with customers, and even family and friends. They can boost engagement and create more emotion than standard text messages. Thankfully, our SMS long codes have the ability to send multimedia messages in multiple formats listed below. You can even send MMS text messages that contain a total of 4,000 characters, whereas the standard SMS long code can only contain 136-160 characters per message. Overall, MMS is being used more each and every day as organizations realize the difference they add to their SMS marketing efforts.
How to Get an SMS Long Code?
Create a New Account
Once you’ve made the decision to use SMS long codes for your business, register for a new account and submit your contact information.
After you’ve registered, one of our helpful account representatives will contact you. They’ll answer any questions you have and consult you on whether or not an SMS long code is the right fit for your business. They’ll also ask the volume of messages you’re sending, the content of those messages, whether or not you’d like MMS enabled, as well as the program name and program contact information for your SMS campaign. Please have this information ready before we contact you to make the process even faster.
Add a Payment
Once the account representative approves your request for a long code, they’ll ask you to log into your account and submit your payment information so they can activate your account and request the 10-digit long code phone number with your chosen area code from the phone carriers.
Obtain a License Key
After confirming your payment we’ll send all of the collected information to our customer support team where they’ll process your request for an SMS long code which usually takes anywhere from 1-2 hours. Once completed, you’ll receive an email containing the license key to your new SMS long code phone number and will be able to start sending text messages.
CDYNE Handles Everything For You
- Register for a new account.
- A CDYNE account representative will contact you.
- Add payment information to your account.
- Choose a unique area code for your long code.
- Customer support will process your request.
- You’ll receive an email containing your long code license key.
- You can now send text messages from your long code
SMS Long Code Pricing
SMS Long codes are not sold, they’re leased on a monthly basis. What you’re purchasing each month is the right to send text messages from its 10-digit phone number. Overall, they’re the least expensive form of SMS marketing and can cost anywhere from 1-2 dollars per month to lease, and 1-2 cents per outbound/inbound message transmitted which is why most companies choose these types of numbers for their SMS campaigns.
Another great thing about SMS long codes is that there aren’t any setup fees, and you don’t have to wait for a long period of time before you can start sending your text messages like SMS short codes.
Long Code Pricing
Random Short Codes
- Outbound = $0.0075/message
- Inbound = $0.0075/message
- Each Phone Number = $1.00/month
SMS Long Code Rules & Compliance
CTIA Long Code Compliance
CTIA stands for Cellular Telecommunications Industry Association. This non-profit association maintains best practices for organizations/businesses using SMS long codes. Overall, their job is to audit SMS campaigns and ensure they’re following CTIA guidelines required when sending text messages. Learn more about CTIA.
TCPA Long Code Compliance
TCPA stands for the Telephone Consumer Protection Act of 1991. These are a set of laws passed by Congress to stop the increasing number of consumer complaints about spam text messages to recipients that either didn’t want to receive marketing texts or opted out from receiving them. Learn more about TCPA.
SMS Long Code FAQsMore Long Code FAQs
Why choose CDYNE as your SMS service provider?
Free 24/7 Emergency Support
Almost all SMS service providers make you pay for after-hour support, but when you choose CDYNE you never pay a penny. We’ll always be there when you need us the most 365 days out of the year.
Dedicated Account Managers
From the day we first contact you, a dedicated account manager will be assigned to your account. They’ll always be there to answer your questions and help guide you to your business goals.
250 Free Bonus Credits
When you join CDYNE for the first time as a customer we upload a free 250 credits to your account. Take this as a personal thank you from us as your personal SMS service provider.