Voice broadcasting falls under the Telephone Consumer Protection Act (TCPA) that was enacted in 1991. Recipients are required to have given consent to contact them prior to a call being sent.
The consent must include a ‘clear and conspicuous disclosure’ that informs the person that they have agreed to receive autodialed and pre-recorded calls or texts and that they are not required to sign this agreement as a condition of making a purchase of any kind. Prior consent is still necessary even if there is an ‘established business relationship’. Each call is required to have an interactive ‘opt-out’ allowing the consumer to immediately stop receiving unwanted calls.
Each company is responsible of keeping an updated Do Not Call list of consumers that must be honored for 5 years and as well as honor the National Do Not Call list.